Website Terms of Use
Last updated: December 5, 2025
Web and Glow Pty Ltd (ABN 53 641 999 626), trading as Melbourne Roof Cleaning Pros, provides home services in Melbourne and surrounding area.
By accessing and using our website, you acknowledge and agree to be bound by these terms and conditions, including our privacy policy, and our disclaimer (collectively referred to as ‘terms’).
These terms form our entire agreement between us. We highly recommend that you carefully review and understand these terms prior to using our website. If you do not agree to these terms, the only remedy is to discontinue using our website.
Please note that these terms may be updated periodically, and the revised provisions will take effect from the date of publication. It is your responsibility to review the terms regularly for any updates before using our website. If you do not agree to the updated terms, your remedy is to cease using our website at that time.
When you see the words, ‘us’, ‘ours’, ‘we’, or ‘Melbourne Roof Cleaning Pros’ these refer to the business of Melbourne Roof Cleaning Pros, ABN 53 641 999 626, owned and operated by Web and Glow Pty Ltd of Queensland, Australia.
We provide our contact details below for your convenience. When we refer to ‘our website’, we mean this one as owned and operated by us. Additionally, our website can also include all forms of digital media and expression, such as social media pages, platforms, email communications, blogs, images or information published on our website.
We may refer to you as ‘you’, ‘your’, ‘user’, or ‘clients’ and we mean you, the person or business who is engaging us or using our website and any additional features.
Feedback, Comments or Complaints
If you have any questions, please contact us using the following details, and we will usually respond to all enquiries within fourteen (14) business days.
Contact us:
Melbourne Roof Cleaning Pros
info@melbourneroofcleaningpros.com.au
(03) 4514 5137
No Unlawful or Prohibited Use
You represent and warrant that you will not use our website for any purpose that is unlawful or prohibited by these terms. You must not use our website in any way that could damage, disable, overburden, or impair its functionality, or interfere with another party’s ability to access and enjoy our website. Additionally, you agree not to attempt to access areas of our website that are not intentionally made available to you.
You expressly agree that you will not:
- Use this website as a lead generation tool for the benefit of your own business or to compile “lists” for advancing your personal or business interests.
- Engage in spamming, whether internal or external, or participate in any similar activities.
- Engage in any unlawful, unethical, or improper conduct, or any actions that violate these terms.
- Decompile, reverse engineer, or attempt to replicate or imitate this website or its underlying content.
- Misappropriate data, impersonate this website, or engage in fraudulent activities to obtain data or financial gain from this website or its users.
Copyright, Trademarks and Other Intellectual Property
Web and Glow Pty Ltd holds the intellectual property rights to the content on our website or has obtained permission to use and display the material across all sections of our website.
You are not permitted to use, copy, display, distribute, modify, translate, reformat, incorporate into advertisements or other works, promote, create derivative works, or otherwise exploit, or allow others to exploit, any content from our website, in whole or in part, unless expressly authorised by us. If you wish to reproduce any content from our website, please contact us in writing to request permission.
The names of businesses, business logos, images, products, and descriptions posted on our website by third parties are the responsibility of those third parties and may be protected by trade mark or copyright laws. You must obtain permission directly from the relevant third party before using any of their content, logos, or images.
Permission for Personal Use: You are permitted to access, download, or print material from our website for personal use only. Sharing content without prior written express authorisation is strictly prohibited. You are not allowed to use our copyrighted material for any commercial purposes, including reselling our services or content, without our express written consent. Additionally, you must not alter or remove any copyright or proprietary notices from materials downloaded from our website or any linked sites.
Unless expressly granted in writing, we do not provide you with any other express or implied rights or licences to use our website content or intellectual property.
Copyright Infringement
If you believe that any material on our website infringes third-party intellectual property rights, please contact us in writing at the email address provided above. Ensure your communication includes sufficient information to identify the original intellectual property owner and to allow us to reasonably assess whether an infringement has occurred. If we form a reasonable belief that an infringement has taken place, we will promptly remove the material from our website.
Please note that knowingly providing false or misleading information may potentially expose you to liability for misrepresentation.
Testimonials
We may, at our discretion, publish testimonials on our website regarding our services or your experiences with us, to promote our offerings.
By submitting a testimonial or star rating, you agree that we may publish it, including your name and the month and year of submission, without remuneration or reward. Testimonials may relate to products or services you have purchased or reviewed yourself.
Security
We prioritise online security and data protection and take significant measures to maintain the security of our website.
However, we cannot guarantee the absolute security of our website, records, or your content. We disclaim all liability for any computer viruses or technological issues that are beyond our control or not intentionally caused by us.
We strongly encourage you to regularly monitor, install, and maintain up-to-date security software on your device or computer. While we strive to ensure the safety of our website, we do not warrant that it is entirely free from viruses, malware, or other harmful code. Before using our website or visiting any linked sites, you are advised to install and maintain the latest security software on your device. Visiting linked sites is solely your responsibility.
Please be aware that continuous access to our website is reliant on third-party services. As a result, there may be instances where the website is temporarily inaccessible. It is your responsibility to ensure stable and secure internet access to view our website.
Limitation of Liability
We are not liable for any loss or damage you may incur as a result of choosing to purchase any products or services. If you experience any loss or damage related to your purchase, you must contact the relevant product or service provider directly.
To the extent permitted by Australian Consumer Law, we will not be liable to you or any other person or entity for any damages arising from your use of our website in any capacity.
Where warranties are implied by law, you acknowledge and agree that our total aggregate liability is limited to one hundred dollars ($100.00 AUD). This limitation of liability applies to the fullest extent permitted by law and will survive any termination or expiration of this agreement or your use of our website and the services provided through it.
Indemnity
Unless the claim was caused by or substantially contributed by us, or the cause of the claim was outside of your control, you agree to indemnify and defend us from any claims, damages, liabilities, costs, or expenses (including court costs, collection costs, and reasonable legal fees to the extent permitted by law) related to:
- any content you post via our website or social media
- your unauthorised use of our website,
- your use of products or services included or advertised on our website
- your breach of these terms and conditions.
Effectively this means that if you cause a claim, you will be responsible for paying the costs we incur to have to defend that claim.
Applicable Law
This agreement is governed by the laws of Queensland, Australia and you consent to the exclusive jurisdiction and venue of courts in that State or the Federal Courts within Australia, in all disputes arising out of or relating to the use of any of our website.
Relationship
You acknowledge and agree that no joint venture, partnership, employment, or agency relationship is created between you and us, as a result of your use of our website.
Our obligations under this agreement are subject to applicable laws and legal processes. Nothing in this agreement limits our right to comply with governmental, judicial, or law enforcement requests or requirements regarding your use of our website or any information provided to or collected by us in connection with such use.
Validity
If any part of these terms is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the terms will continue in effect.